- Print Shuttles used to get completely rebuilt by Printronix for IBM 6400 units. No longer is this available.
- Spare Inventory of new Ribbon Masks and Ribbon Hubs at Printronix are only for customers with a current, large install base of Printronix-brand maintenance service with a current plan to migrate to new Printronix printers.
- Ricoh RPPS and their outsourced service partner “Fuji a.k.a. CE Services” do not have a ‘special deal’ with Printronix for parts. Ricoh dropped Printronix as a sales partner in 2011.
There is no special accommodation for Ricoh/Fuji. Ricoh/Fuji have not, to my knowledge, shared the severity of this 6400 situation with their maintenance install base other than to say that there are plenty of spare parts. Sure there are — and RPPS will still write a contract on an ancient IBM 6262 by scavenging used old parts from other old 6262 carcasses.
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